Quick Summary

While our full Privacy Policy is being prepared, here are the key points about how we handle data:

• B2B Platform: Ag2Trust is a business-to-business service. Our customers (businesses) are data controllers for their end users.
• Data We Collect: Account information (name, email), billing details, and usage analytics.
• Customer Content: We process conversation data on behalf of our customers as a data processor.
• PII Redaction: We automatically redact certain PII (emails, phone numbers, SSNs, etc.) from audit logs.
• No Training: We do not use customer content to train our models or for product improvement.
• Security: Per-customer encryption, TLS in transit, container isolation, and comprehensive audit logs.
• Retention: Configurable retention periods (7-365 days for agent logs, 7 years for compliance logs).

Contact Us

For privacy-related questions, please contact:

• Email: privacy@ag2trust.com
• General: hello@ag2trust.com